Q: Why do I need a water treatment system if my water is supposedly safe?
A: "Safe" water meets minimum health standards, but often still contains minerals (like calcium/magnesium) or chemicals (like chlorine) that damage your plumbing, ruin appliances, and negatively affect the taste and feel of your water. Treatment focuses on quality and protection.
Q: How do I know if I have hard water?
A: The main signs are soap scum and residue on shower doors and fixtures, mineral scale buildup inside your coffee maker or kettle, spotty dishes, and dry, itchy skin and hair after showering.
Q: Does a water softener also filter my drinking water?
A: No. A water softener removes hardening minerals (calcium/magnesium). A separate filtration system (like an RO or carbon filter) is required to remove chemicals (chlorine) and contaminants that affect taste and safety. We often recommend both!
Q: How often do I need to maintain my RO filters and sediment filters?
A: Sediment filters typically need replacement every 3–6 months. RO pre- and post-filters usually last 6–12 months, and the main RO membrane can last 2–5 years. We provide clear maintenance schedules for every system we install.
Q: Is salt delivery included with my water softener service?
A: We offer convenient salt delivery and replenishment services to ensure your softener never runs out and continues to operate efficiently. Contact us for details on our service plans.